Innovation starts with being curious.
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable and convenient mobility. Want to join us?
What’s in it for you?
Global Customer Service (GCS) is a unit within Volvo Cars, which is responsible for the worldwide aftermarket business: the development and distribution of spare parts as well as service and repair methods. Our ambition is to be the preferred supplier of parts and services to our dealers and customers and thereby actively contribute to create the best car ownership experience for the customer.
This thesis work will be carried out within the Department Operations & Portfolio planning, which is a part of Volvo Cars´s Global Customer Service organization.
Our responsibilities include leading assigned projects to support our business transformation agenda to electrification. Our joint target is to secure that Global Customer Service (GCS) has an agile, relevant and progressive plan in order to support our corporate target taking leadership in electrification. This will be done in close co-operation with other units like Uptime, Market Regions, P&Q and Logistics department.
You will also interact with colleagues, at other units within Volvo Cars or external companies and organizations.
Volvo Cars has got end of life responsibility for the High Voltage Li-ion Batteries in our Electric Cars. Hence we need to establish full control of the entire process of the life cycle of the batteries. Volvo Cars have developed the sustainability strategy in three steps for handling High Voltage Li-ion batteries post 1st life. The purpose of the strategy is to maximize battery utilization, minimize environmental impact by enabling circular material flow, manage revenue streams and reduce cost. The strategy follows the waste hierarchy and mirrors Volvo Cars’ sustainability strategy.
The post 1st life strategy priority is:
- Re-use in car: Re-use batteries in car after remanufacturing
- 2nd life: Utilize batteries in non-aggressive energy storage applications ESS outside of vehicle
- Recycling: Recover battery materials to enable new batteries to be produced
The strategy has made it apparent that a process for battery take back is needed. However, the current and future situation in terms of, for example legislation and volumes, differs between markets and regions and will be very important to understand before designing and implementing a battery take back system.
There is a need to answering how a market can secure a battery take back process
As an OEM, there are producer responsibilities which we need to fulfill
- We need to get batteries back to feed the remanufacturing and 2nd life flow
- By securing a process for getting the batteries back, we are one way further in creating a circular battery flow, which is in line with our sustainability and brand ambition
- Not securing a spare parts supply would limit the options for replacement of batteries
The scope of the thesis is to develop a Business Model for Battery Take back:
Main question to be answered: “How could markets secure a battery return process?”
• Batteries from vehicles (1st life) and ESS (2nd life)
• Regions to include: US, Europe and China
- Future situation clarified for markets in scope
- Rationale for battery take back described in communication material
- Concepts for battery take back process proposed
- Solution could be different between markets
- Prioritization for market implementation
- Plan forward
Do you fit the profile?
We are looking for you who have educational background within Industrial Engineering and Management, Engineering for Sustainable Development, Economics or Innovation & Industrial Management or equivalent with knowledge and interest in technical business development. As a person you have a structured approach and ability to work independently. While writing this thesis work you will need to get information from several different parts of the department. You will have to interact with colleagues, at other units within Volvo Cars or external companies and organizations and therefore good communication skills are important.
Period: 1 semester, 30 ECTS points
Starting date: January 2020
Number of students: Suitable for 1-2 students
How to learn more and apply
In case of questions regarding this thesis work please contact Pehr Norström (Program Manager GCS electrification transformation) at firstname.lastname@example.org. We want your application – your resume and cover letter stating your interests within the given area and your thoughts and credentials – at the latest November 15th, 2019. Selection will be ongoing during the application period.
Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.